Privacy Policy

This Privacy Policy explains how SWIFT AGROSY LOGISTICS("we," "us," or "our") collects, uses, and protects personal information when you use Vesselio Sports Wear("the Site").

Vesselio Sports Wear is a brand operated by SWIFT AGROSY LOGISTICS.

1. Data controller

The data controller for personal information collected through this Site is SWIFT AGROSY LOGISTICS, registered in Ghana.

2. Information we collect

• Account information: name, email address, and password (stored securely via our authentication provider).
• Order information: shipping address, order history, and payment status.
• Payment information: we do not store full card details. Payment processing is handled by Paystack; we receive transaction references and payment status only.
• Communications: messages you send to customer support.
• Technical data: IP address, browser type, device information, and usage data collected through standard web technologies.
• Marketing preferences: if you opt in to promotional emails during signup or checkout.

3. How we use your information

• Process and fulfill orders
• Provide customer support
• Send order confirmations and shipping updates
• Prevent fraud and secure our services
• Send marketing communications (only if you have opted in; you may unsubscribe at any time)
• Improve our website and services
• Comply with legal obligations

4. Service providers

We share data with trusted third parties who help us operate our business. We describe them by role rather than product name:

• Payment processor (Paystack) — processes payments; we do not store full card details on our servers
• Cloud and hosting providers — host the website, run our application, and store account and order data
• Authentication services — secure sign-in, passwords, and account sessions

These providers process data only as needed to perform their services and are contractually required to protect your information.

5. International transfers

We are registered in Ghana and serve customers in the United States, Canada, and the United Kingdom. Your information may be processed in countries other than your own, including Ghana and the United States, where our infrastructure and service providers operate. We take reasonable steps to ensure appropriate safeguards for cross-border data transfers.

6. Retention

We retain personal information for as long as needed to fulfill orders, provide support, comply with legal obligations, and resolve disputes. Account data is kept while your account is active and for a reasonable period thereafter.

7. Security

We use industry-standard measures to protect your data, including encryption in transit and access controls. No method of transmission over the internet is 100% secure; we cannot guarantee absolute security.

8. Your rights

Depending on your location, you may have the right to:

• Access the personal data we hold about you
• Request correction of inaccurate data
• Request deletion of your data (subject to legal retention requirements)
• Object to or restrict certain processing
• Withdraw marketing consent at any time

To exercise these rights, email info@swiftagrosylogistics.com with your request and account email address.

9. Children

Our services are not directed to anyone under 18. We do not knowingly collect personal information from children.

10. Changes

We may update this Privacy Policy periodically. Material changes will be reflected by updating the date at the top of this page.

11. Contact

Privacy questions: info@swiftagrosylogistics.com. See also our Contact page.